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Investigations
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Discipline
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Damage insurance
Codes of Ethics Professional practice New members
Insurance of persons and financial planning
Code of Ethics Professional practice New members
Practical Information
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Damage insurance
Development obligations My PDU file Course catalog Training providers
Insurance of persons and financial planning
Guide to compulsory professional development Access to the Member's Area Course catalog Training providers
Practical Information
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Compliance officers
Broker/Firm area access Multiple continuing education purchases
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Search results - Claims adjustment

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  • Article 4
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6 results

Article

Compensation in Exceptional Circumstances and the Obligations of Certified Professionals

In Québec, claims adjustment expertise is reserved for holders of a claims adjuster certificate issued by the Autorité des marchés financiers (the “Authority”), with a few exceptions. One of these exceptions applies to major weather events, or “special circumstances,” which are occurring more …

Article

Climate Change and Insurance: A Shared Responsibility to Protect the Public

Climate change and the risks it generates are no longer hypothetical. Over the past two decades, losses caused by weather-related disasters have increased significantly (see the graph below¹). According to the Insurance Bureau of Canada 2 , “ The summer of 2024 stands out as the most destructive …

Article

Three real-life cases of how to act with diligence and avoid negligence

Appropriate follow-up when handling a claim, complete and clear notes in the file, adequate analysis of needs, and advice tailored to the client - these are examples of diligent actions by conscientious certified professionals. Unfortunately, sometimes professionals lack care, application, or …

Article

Indemnisation : le nouveau régime d’exception adopté

La Loi modifiant diverses dispositions principalement dans le secteur financier (PL 92) a été sanctionnée le 4 juin 2025 par la lieutenante-gouverneure. Outre l a création de la Chambre de l'assurance , la Loi introduit également deux changements en lien avec le règlement de sinistre. 1. Ajustement …

Tool

Climate change: insurance coverage and preventive measures

Extreme weather events and natural catastrophes usually included in a basic insurance policy, and those that can be added by an additional endorsement. …

Tool

12 étapes à suivre en cas de sinistre

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