Search results - Claims adjustment

In Québec, claims adjustment expertise is reserved for holders of a claims adjuster certificate issued by the Autorité des marchés financiers (the “Authority”), with a few exceptions. One of these exceptions applies to major weather events, or “special circumstances,” which are occurring more …

Climate change and the risks it generates are no longer hypothetical. Over the past two decades, losses caused by weather-related disasters have increased significantly (see the graph below¹). According to the Insurance Bureau of Canada 2 , “ The summer of 2024 stands out as the most destructive …

Appropriate follow-up when handling a claim, complete and clear notes in the file, adequate analysis of needs, and advice tailored to the client - these are examples of diligent actions by conscientious certified professionals. Unfortunately, sometimes professionals lack care, application, or …

La Loi modifiant diverses dispositions principalement dans le secteur financier (PL 92) a été sanctionnée le 4 juin 2025 par la lieutenante-gouverneure. Outre l a création de la Chambre de l'assurance , la Loi introduit également deux changements en lien avec le règlement de sinistre. 1. Ajustement …

Extreme weather events and natural catastrophes usually included in a basic insurance policy, and those that can be added by an additional endorsement. …

This guide aims to help claimants understand the claim settlement process, encourage them to participate in the decision-making process, and follow up adequately with the players involved in the settlement, among other …

Cette fiche explicative explique le rôle et les responsabilités de l’expert en sinistre​ et des fournisseurs impliqués dans la gestion d’un sinistre.  …